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FAQ

 

Common Questions (30)

Are you available on our event date?

Since we have so many booths there is a good chance we are available, but contact us and we will check to see if we have an opening.

How far in advance do I need to book?

Reserve your date as soon as you know. Dates fill up exceptionally fast during peak seasons. If you have an event that is short notice, contact us as soon as possible.

What size is your photo booth?

8 feet all the way around. It will work perfectly with ANY system. 8’x8’x8′

How many people can fit inside the photo booth

The factory booth can fit 6-8 People comfortable.

How long should I rent the photo booth for?

This depends on how available you want the Connected Entertainment to be for your guests. Of course it also depends on how long your event is and how many people are attending. To ensure that everyone gets a chance to use yojur Photo Booth you should plan on at least 2 hours for at least 50 guests. In most cases our clients rent the photo booth for 5 hours for up to 200 guests.

Do we get unlimited photos?

Yes. With every package the “fun” is unlimited. Bear in mind time restraints however. If the photo booth is completely occupied during one whole hour or hours (which there is a good chance of) you will get approximately 45 sessions during that hour. This includes the time that it takes for people to enter the booth take their photos and exit the booth.

What is the difference between “Unlimited Photos” and “Unlimited Prints”?

Some of the Photo Booth companies out there offer Unlimited Photos but not Unlimited Prints. This simply means that you and your guest taking as many pictures inside the photo booth may only get a single copy. For example, there are 6 people inside the photo booth during a photo session. Rather than getting 6 copies of the picture they will only give you a single copy. Connected Entertainment Photo Booths gives a copy to everyone in the picture. We are able to print extras instantly or extra copies. Also at the social center you can send the photos off to any social network sites like (Facebook, Twitter, Instagram, Your Email)

So, I have rented a photo booth. What do I do next?

Just relax! We will arrive at your event 1 hour early to set up. After the last photo is taken, it will take us at least 30 min to take everything down. This is NOT included in the time that you rent out. For example, if you choose a 4 hour package, our professionals will actually be at your event at the ending of the 4 hour package. And that’s when the 30 mins start for break down.

Is the photo booth easy to use?

The photo booth is VERY easy to use. Just follow the easy instructions on the screen. Your pictures are taken and displayed within seconds. Prints are available outside of the booth at the Print Farm.

How do your photo booth’s work?

With the push of an arcade button, guests will have a choice of taking either a color photo or a black and white photo. If traditional photos are chosen, the booth will then take 3 consecutive pictures 7 seconds apart, and then the traditional photo strips.

Do you have any suggestions on how to make sure we and our guests take full advantage of the photo booth?

Based on the event, place the booth in a popular area such as near the bar or dance floor. We would suggest you let your guests know where it is and that it is available to them at no cost.

Easy and creative ways to do this is:

-MC or DJ announcements

-Provide a note at the place setting.

How many photos can the photo booth take per hour?

45-55 prints

How long do I have to wait for the print to come out?

We use all digital technology that is safe for the environment and speeds up the process immensely. As soon as you start taking your first picture and then the last picture is taken. Head over to our Social Center to start the print of your photos. So that way everyone has a chance in the booth.

Can I rent a selfie stick?

Yes… There are two selfie sticks available for everyone for the use of the event.

What if I do not want a color Photo booth, what are my other options?

The photo booth offers a black and white option if color prints are not preferred and other fun colors. Which can be changed on site for each photo session.

Will they fade to nothing after a week or so?

Prints are made using the same technology as one hour photo labs. So there is no need to wait for your print to dry, and risk smudging it all up. When it comes out it’s all done, dry, and ready to enjoy! Your strips should also last you more than a lifetime.

Do we need any special kind of hookup or facilities, to set up the photo booth on-site?

A normal AC power source is all that is needed, preferably within 10 feet.

Can we personalize the prints?

Yes. You have the option of adding text to the prints (such as your event name) a logo or your picture. You may choose to have a picture of the Bride and Groom, birthday girl, etc. as the 4th picture on every strip. You may also add a logo with a date or other special information. We will go over this with you before the event.

Can the photo booth be setup outside?

Yes, if there is shelter provided such as a tent or cover. If nothing is provided we may be able to provide a cover. There may be an addition charge for this cover. Without shelter, the elements could lessen the quality of the photos. Keep in mind that electricity is required to run the Connected Entertainment. Here again, we can provide a generator to supply sufficient electricity. There will be an additional charge for this service.

Do you charge extra to setup the photo booth?

No. Set-up is included in the price.

Will there be someone at the event to maintain the photo booth?

No. We will make sure we show how to work each area after the set up. Also it comes with an instruction print out.

But If You would like one of our Professionally dressed Hosts on hand and will accompany the booth to your event. They will monitor the booth constantly to insure it’s running properly.  Different Charges apply.

What does the person do once they are inside the photo booth?

They simply follow the on-screen instructions which will entail pushing either the black & white or color button, (if you give them the choice) then watching the countdown and smiling for the camera. One of the advantages of our photo booth is that it is very user friendly.

What if I want more than one copy of the same image?

Not a problem. Keep in mind an extra picture is printed for your scrapbook. If yet another copy is desired, just ask! As many strips as you would like to have can be printed at any session.

What if we lose a print?

No Worries… All of the pictures are kept online for a certain period of time. So you can download them to your home computer or phone. So that way you can print them out anywhere. If you would like access to the photos online. There will be a form to fill out next to the printer. Within 24hrs after the event is over.. Everyone that filled out the form sheet will get an access code sent to their email address to start viewing and downloading the photos of the event.

What if I need to cancel or change dates?

Because of the number of photo booths we own, there is almost a chance that you can change your date. If you need to change your date, there is never a charge for a date change if done with at least 2 weeks’ notice. If you need to cancel your order entirely, any money paid as a deposit cannot be returned. We will however apply your deposit to any future date no matter when or how far out your new date may be.

Can we regulate how often people visit the photo booth?

Yes. We will have to come up with a plan with you before the event if you think that may be a problem. This is commonly considered when lots of kids are at an event, as they tend to use the photo booth a lot. Mind you, this is okay by us, but if you think it may be a problem then we can implement a “ticket” plan or something of the sort, that way all the adults will get a fair shot at the fun!

Can we rent more than one photo booth for our event?

Yes! We try to always have at least two booths available at a moment’s notice. Dates tend to fill up pretty fast. If you would like to book an additional photo booth please book ASAP.

How much time is needed to set up the photo booth?

30 minutes minimum. If there are any special requirements we may need a little more time.

Can I see a picture of the photo booth?

Yes! We have a picture on our Home Page ,Facebook and Twitter.

Are you able to provide a demonstration of how your photo booth works?

YES! Throughout the year we feature our photo booth at bridal shows, trade shows, and many other events. Please contact us to find out where you can experience our photo booth in action.

 

Insurance (2)

Do you have liability insurance?

Yes we are insured and we have never run into an issue where there was property damage.

What if there is a mechanical failure during the event?

Our Host will work as fast as possible to resolve any issues or we only a phone call away. We guarantee that our Photo Booths will be running at least 80% of the time due to any problem. This will be pro-rated and done at our discretion. Not to worry, we are professional and work fast to remedy any unforeseen problem. If a major problem was to happen and another unit was needed, we are never more than a few minutes away with a replacement. This has never happened!

Online Gallery (4)

Do you publish our photos to the internet?

Yes…. But not to everyone over the whole internet. Only to the guest that came and fill out the form sheet next to the printer. They will be send a access code line within 24hrs after the event is over.

How long does it take for the photos to be posted so you and your guest only can see them.

Within 24 hours all photos would be posted !!!

Do you filter the content of the photos you place in online galleries?

Yes…. We make sure the not friendly pictures will go into a certain online part. Where when you look on the form sheet. You can request for those certain pictures sent to your email address. No one is able to view the  pictures online without the access from us.

Can we remove a photo or photos from the event gallery?

At your request we can remove the photos from the event gallery.

Other (7)

Can you make a video of our event using the pictures.

Yes… We are able to make a event video using your photos from your event. Using your choice of songs. (Prices varies for this selection) This is one of our Popular Extras.

What is the custom photo scrapbook/guestbook and how does it work?

We provide a free scrapbook for the host. Our photo booth host will have a table set up with writing and cutting implements.Your guests can then inscribe a personal message to you alongside their photo(s). It’s great casual fun and will be both hysterical and heartwarming to look back on years from now. Many people prefer this over the traditional guestbook. Oh, we will also provide a place to set your drink down away from the guestbook.

Can we use the photo booth to help raise money for our charity, school or church?

Yes. Please call us and we can talk to you about ways to do this. We are also open to suggestions. Remember we do offer rental discounts for schools, churches and non-profits.

I am from a school or nonprofit organization. Do you have any special pricing?

Yes! We offer discounts to schools, proms, dances, non-profit and community events. Contact us to find out more information and prices.

I can use disposable cameras, why should I use a Photo Booth at my wedding reception?

Simple, you’re guaranteed a return on your investment. At your wedding would you like best of best.

Would you like that Hollywood Picture magical moment?

We are here to do that and beyond… You will look back to say “ Wow…We Had A Blast”

In addition, your guests have a favor to take home to remember the event. We do all the work and leave you with the pictures.

Is the photo booth wheelchair accessible?

Yes, our photo booths are designed with this in mind! The entrance to the Connected Entertainment Photo Booth is more than sufficient to accommodate any wheelchair or special need situation.

Your photo booth company seems to offer the best products at the best prices, how do you do it?

Our booths were custom engineered to be mobile and elegant, perfect for Church Events, Weddings, School, Nonprofits, Birthday Parties, Sweet Sixteen’s, Mitzvahs and MORE…

It was built to be larger than your typical vending machine booth while looking elegant from the outside and uses professional cameras and lighting equipment. We are able to offer the best price because we include a lot of features that other photo booth companies tend to charge for. We don’t want our clients to be overwhelmed with any additional hidden cost!

Payment (3)

What is needed to reserve a photo booth?

A signed contract and 25% of the total package price as a deposit if your getting a 3hr package or higher. If you’re getting a package lower than 3hrs then its a signed contract. And payment in full upon arrival once everything is set up.

Do you accept credit cards?

Yes. We accept VISA, Master Card, Discover and American Express. We also accept PayPal! (subjected to 4% additional charge).  Not Much….

How much do you charge for idle hours?

This happens quite frequently. We charge $50 extra per hour of idle time. Some customers choose to have the booth run for a one hour cocktail hour. Have it idle for an hour during dinner and then have it run for a couple more hours during the reception as well.

Props (6)

Do you provide props?

Yes. Adults & Children love our props. Most Items will fit on Adults and Kids.

Are the props children friendly?

Yes. Children love our props. All packages have children’s items (including hats) and most of the other items included in each package will fit on most kids.

Are the props clean?

Yes. We sanitize every prop after every event.

Can we supply our own props?

Yes. We encourage you to bring along any special props that your guests may enjoy taking pictures with. Props that suggest inside jokes are always fun to build your pictures with.

Can we choose the color of the background? Can we use our own background?

Yes. Our default background is white. But we also offer backgrounds in black and green. But we have many more coming soon.

If you wish to use your own background make sure it is at least 6 feet wide and 9 feet long.

I want to brand the booth for my event?

We offer several different options for customization including; a large visible logo, tagline, name etc. on the booth. A 4 week lead time is required.